From: LWeiss@instantlivetalk.com    
Date: Thu, 19 Jul 2001 23:38:26 -0400
Web site: http://CICorporation.com/evaluation 

Evaluator Name: Lewis Weiss 
Phone: 828 264 3623
Organization: Instant LiveTalk 

Course/Project: ACT consulting, Instant LiveTalk for ACT plug-in 
Instructor/Consultant: Rick Shaddock 

Rating 1=Poor, 3 =OK, 5=Excellent 
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Knowledge in the subject matter: 5 
Punctuality: 5 
Prepared and organized: 5 
Presented information clearly: 5 
Answered questions completely: 5 
Concerned about individual progress: 5 
Professional appearance and manner: 5 

Met stated goals and objectives: 5 
Materials were easy to understand: 5 
Course/Project was well-organized: 5 
Training environment was comfortable:  

What did you like most about the course or project: 
Rick has a fantastic level of knowledge about ACT.  He is highly-skilled as 
a programmer and also as a consultant.  He has great skill at explaining 
complex topics clearly and succintly.  Rick gave us great confidence in the 
success of the ACT integration that we requested him to create for us, 
by skillfully programming to the requirements that we presented to him. 

Most enjoyable about Rick has been his always positive attitude and his cheerful 
willingness to do anything necessary to permit us to meet the tight deadline 
which we presented to him, allowing us to stay on schedule with our ACT integration, 
a project which should generate substantial profit for us as well as for 
Interact Commerce Corporation. 

How would you describe this course to others: 
Rick has such skill at putting a person at ease, and he is so enthusiastic 
about the value and the fantastic features of ACT, that he makes ACT sound 
absolutely irrestible.  He is skilled at describing the features and 
ease of use of ACT, and he inspires confidence that with his assistance at 
getting easily and quickly up to speed, using ACT will be a breeze. 

I would definitely encourage anyone, and I would refer my friends and associates, 
to contact Rick to set up an ACT-powered contact management system individually 
tailored to the needs of anyone who wants to be able to easily keep track of 
contacts and to become more successful by using ACT to maintain an organized 
sales productivity program. 


May we quote you?: Yes 

What areas do you think could be improved: 
I have no dissatisfaction whatsoever in how Rick has performed on our project.